Terrible. Does not work remotely as advertised. I purchased the “Unlimited” plan, which promised quick deletion of up to 3200 tweets. Only deletes 100 tweets at a time, and service takes hours to operate. Meaning if you want to mass delete tweets you have to oversee the process meticulously over the course of days—at which point it’s quicker to just manually delete tweets. When the service proves to be wholly unsatisfactory, customer service is evasive and unresponsive. My customer support query, filed within a day of subscribing, asked for a cancellation and refund due to lack of function, and their response literally pretended I had asked about a technical issue. When I responded clarifying, they said a refund was not possible because I was not having a technical problem—meaning the service was (mal)functioning as intended. I went to their competitor and deleted all eligible tweets in ONE click. Do not touch this “service” with a ten foot pole!
