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Do not use their services. I did get my product after insane amount of chasing. I had to call non stop multiple times a day for weeks!!! And then the product I got was without the head connection.. so I have a beheaded doll that cannot bobble. The finishing is horrible. And the person for whom this gift was already left the firm.I did get my product after insane amount of chasing. I had to call non stop multiple times a day for weeks!!! And then the product I got was without the head connection.. so I have a beheaded doll that cannot bobble. The finishing and quality is horrible. And the person for whom this gift was already left the firm.