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Launched on August 23rd, 2023
Abbot can automate many common Customer Success tasks like checking in with customers, managing trials, collecting NPS and CSAT scores, and more with our newest feature, Playbooks. Playbooks can be easily created using our drag and drop editor!
Congrats on the launch! We just tested the "inactive customer" playbook--it's magic. Set it up in a few minutes, and started sending out check-ins a few minutes later. This is exactly what we were looking for and another reason Abbot's been such a game-changer for us.
