Viable

Hello Hunters! Dan Erickson here, Co-Founder and CEO at Viable. We're back on Product Hunt with something we think you'll love – Ask Viable, our innovative new feature, plus a wealth of other product updates. At Viable, we've always focused on making customer feedback analysis powerful yet user-friendly. With Ask Viable, we're introducing a game-changer: effortlessly generate strategic documents like Customer FAQs, Product Requirement Docs, Bug Reports, and other actionable reports tailored to your business objectives in just minutes based on your customer feedback. Whether you're a CX leader looking to reduce support volumes, a Product Manager prioritizing new features, or a Head of Sales looking to gain competitive intel, Viable can run customized analysis on all your feedback in minutes to surface the insights that matter to you. Our journey has shown us how to harness the power of AI for qualitative data analysis. Now, with upgrades like new charts & graphs, custom workspaces, team invites, and more, we've streamlined the process further. And new features like Universal Search and enhanced Report Filters make finding and utilizing insights more intuitive than ever. We're proud to have helped companies like Rakuten and Zenni turn their data into actionable strategies. This launch represents a significant step in our mission to simplify data interpretation and provide in-depth analysis. To all Product Hunt members, we're offering your first analysis for free. Try it out and see how quickly you can turn feedback into strategy. We value your feedback immensely as it fuels our mission to transform business-customer interactions. Thanks for being a part of our journey. Please don't hesitate to ask anything in the comments or visit http://askviable.com/product-tour to play with our interactive demo. P.S. We're giving away a free 3-month subscription to the person who runs the best custom analysis in our interactive demo account today. Simply visit the link above and start playing around with Ask Viable to enter! We'll announce the winner at the end of the day - contest terms & conditions here - https://bit.ly/viablecontest

This is an awesome milestone for Viable. I like to think I'm an early adopter here, using Viable since 2021, but the truth is it's been a great product for years now. Can't recommend it enough for product teams needing to find insights in a sea of feedback.

As a product guy, I've always felt the massive pain, uncertainty & time-sink around processing qualitative feedback into meaningful themes. What you're doing at Viable is insanely valuable! I've used ChatGPT for thematic analysis, and it's just not up to snuff. I don't know where I can trust it, if it covered everything, and its reasoning starts getting worse (less relevant) the longer the documents get. I love that you've built custom models to perform a stepwise analysis and use the LLM where it shines - language. Looks like an interesting tool for us in UX, CX, and product. Good luck @techwraith @jeffreykaine & team!