HeyGen

No Camera? No Crew? No Problem!

4.5•186 reviews•

5.9K followers

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Video hosting platforms•AI Characters

Scale your video production with customizable AI avatars.

4.5

Based on 186 reviews

Review HeyGen?

HeyGen is praised for its ability to create realistic AI avatars and enhance video production. Trupeer and Reply.io highlight its effectiveness in creating human-like avatars and transforming customer interactions. Users appreciate its intuitive interface and high-quality video output, though some express concerns about customer support and subscription issues. Overall, HeyGen is recognized for its innovative approach to video content creation, making it a valuable tool for marketers and content creators.

+183

Summarized with AI

Pros

AI avatars (30)

easy to use (21)

content creation (12)

realistic avatars (11)

custom avatars (6)

AI presentation generator (5)

cost saving (5)

multilingual support (4)

video quality (4)

lip-syncing (3)

Cons

customer support (9)

subscription pricing (7)

feature availability (5)

free version limitations (5)

video processing time (5)

audio quality (4)

Pros

Cons

Reviews

All Reviews

Helpful

Andrea Bertolotti

•1 review

If you are looking for an alternative to create videos with talking avatars from photos, don't waste your time and money on this service. It is the worst service that exists, with terrible quality and unusable videos. They deduct your credits even for videos that are INDECENT, even if you upload HD images, the result will be extremely poor. I don't understand how they can sell such a service. And if the video is unusable, they obviously won't refund your credits. Forget about it and look for something else.

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2yr ago

Anže Rogelja

•1 review

They are nbot presenting available options under different subscription plans correctly. I first subscribed to your Heygen Creator plan to use video translation with proofread, as it was listed as available under that plan Then, when I wanted to use that function it directed me to upgrade to your business plan, presenting Proofread option as available, so I upgraded. I tried again and now I got an answer that the feature is reserved to Enterprise plan.

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1yr ago

Aria

HeyGen

I apologize for any confusion caused. Could you please specify which feature you were hoping to use? This is valuable feedback, especially if our platform has not clearly stated the features supported by each plan.

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1yr ago

Lena Cohen

•20 reviews

The tool seemed promising, so I decided to make a purchase. Despite the relatively high price, my enthusiasm for AI led me to give it a shot. However, I've encountered significant issues with non-existent customer support. I've reached out multiple times, sent messages, but have yet to receive any response. After submitting a video, ready for editing and uploading, I consistently received a message stating I needed to wait 2-6 hours for approval due to moderation policies. It often ended up being closer to the 6-hour mark. No rule violations on my end. One of my videos was rejected for a violation, even though it contained my regular, rule-compliant content. I reached out to support, yet, once again, received no response. Meanwhile, I was still charged for the rejected video. Using non-English language results in poor outcomes. It's not recommended if you plan on creating content in languages other than English. While the avatars look promising, and the results vary in quality, in my opinion, it's not worth the money. Unfortunately, I have four more days to use the credits I bought, but their peculiar moderation policy and poor performance in my language make it challenging to create usable videos.

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1yr ago