@shayan@namzo Totally, and I would say that for most people speed and simplicity are the key features to screenshot tools. The last missing piece with both Awesome and Smartshot is having them automatically generate a shareable link for that screenshot, WITHOUT REGISTRATION.
I will definitely try this. I feel like I'm usually taking screenshots at stressful times, trying to trouble-shoot something, so having to copy and paste an image into another tool in order to edit or make notes is really annoying, especially if I already have a chat message open.
^maybe you could partner with support services? Sometimes they don't even let you send attachments and it would be great if they could be more proactive about gathering user info.
Freshworks Inc
signalayer