Reply effortlessly to your customers ✅ Handover & escalated conversations to the team ✅ Do not let customers wait, get the gist of a conversation in seconds

Congratulations on the launch of your new product! It looks great and I'm sure it will be a big hit with customers!

@ayesha_awan1 Thank you

Fellow makers, we're excited to show you Scott – the Customer Support sidekick 🦸‍♀️ Conversation Summary > Our goal with Scott is to minimize customer wait times. This could be either while you as an agent catch up on the lengthy conversation or your hand over & escalating a conversation to a colleague. > We solve both problems by showing a summary of the previous conversations in the sidebar of your favorite support platform Suggested Replies > Besides summarising your conversations, we show automatic reply options on any customer questions (not only the common ones). It's magic. 🔥 Try it for free on Intercom or Crisp