Rootly helps build a consistent incident response process by automating manual admin work like creating incident channels, Jira tickets, Zoom rooms, and generating postmortem timelines, all from within Slack. Trusted by Canva, Grammarly, Bolt, and more.

Hi Product Hunt 👋 Thank you @mwseibel and @ycombinator for the hunt. Quentin and JJ here, we are excited to share Rootly 🧯 with you. Okay, story time...👇 We met at Instacart 🥕 where I was the first site reliability engineering (SRE) and JJ owned our enterprise and last mile delivery business. As we grew from a $1B to $40B company, we had to scale our infrastructure, teams, and processes to keep up with millions of orders. Unsurprisingly, this led to our fair share of incidents (e.g. checkout issues, platform outages, etc.) and a lot of restless nights for me while on-call 😴. This was further compounded by COVID-19 🦠 and the first wave of lockdowns. We surged in traffic by 500% overnight as everyone turned to online grocery. This highlighted our need for a better incident management process. Our manual ways of working in Slack, PagerDuty, Datadog, simply weren’t enough. This is how Rootly was born. An incident management platform built on Slack. Fast forward to today, we power some of the fastest-growing organizations in the world like Canva, Grammarly, Bolt, Faire, Productboard, Linktree, Ford and others to build a consistent and automated incident response process. With Rootly you can automatically... - 🧪 Create incident channels, Zoom rooms, Jira tickets - 👊 Invite and notify the right responders to collaborate - ⚙️ Powerful workflows for reminders, task lists, and communications - 📟 Page responders via PagerDuty/Opsgenie directly in Slack - 📝 Generate postmortem timelines in Confluence, Google Docs, Notion, etc. - ✍️ Track action items, update statuspage.io, assign roles, all without leaving Slack - 📈 Capture metrics and visualize incident trends - 🎛️ Use your existing stack, plug into 30+ integrations, API or Terraform 🔥 If you want to see how this might fit your organization, feel free to sign up for a 14-day trial or book a personalized demo with us: https://rootly.com/demo. We’d love to hear your feedback! 📚 Learn more (promise not boring)... - We love building in public, 👀 our changelog: https://rootly.com/changelog - See why our customers have rated us ⭐⭐⭐⭐⭐ on G2: https://www.g2.com/products/root...

Can’t think of a better team to tackle the world of incident management. Incredible product! 🚒

@mariah_maxheimer Always thankful for your support!

Workflow integrated software for the win. We don't need any more chrome tabs in our lives.

@_macallen Totally agree - allows our customers to build processes unique to their org without waiting on us! Configurable > Opinionated :)

The Rootly crew have productized an approach that was battle-tested at Instacart. (I was there and saw it in action!). So pumped that they have made it 10x better and allowed everyone to benefit ❤️

Thank you for the support, Bill!