Pulse FlightRecorder delivers rich, contextual replay videos captured, submitted and annotated by your own app users. Used by Product and UX teams to gain customer intimacy and launch with confidence.
Hey Product Hunt community! 👋 We're Pulse Labs. We build UX research tools and run user research studies for customers such as Google and Amazon.
Today, we are thrilled to introduce a new tool that makes it easier, faster, and more affordable than ever before to get live, in-context feedback from your real users.
And we would love for you to get started for free today!
🌟 Features You'll Love
- 30-sec rolling recorder: Provides in-the-moment video interactions which means your users never have to reproduce bugs or re-create key moments.
- User identified and annotated moments: Let your users pick out the key moments for you, and tell you exactly why they found it important.
- AI-powered triaging: Auto-summarization, categorization, and prioritization to speed up support and product enhancements.
- Works where you work: Integrations with Jira, Google Sheets, ServiceNow, and others injects data into your existing flows and processes.
- iOS and Android availability: Coming to web soon.
🌟 Who is it for?
- Product & Design: See the world through your users' eyes & reduce the friction of providing your own feedback to stakeholders
- UX Research: For the first time, run in-context, longitudinal, and naturalistic diary studies right in your app
- Engineering: Get the information you need immediately. Avoid delays and skip the back-and-forth
- QA: Streamline bug reporting with a single shake. Improve your UAT, Beta, and trusted tester programs
- Customer Success: Close tickets faster and help make your customers feel heard
- Operations: Give staff a voice in product improvements, while providing them real-time support and guidance.
💸 Pricing and Special Offers
Get started for free! Get in touch to find out more about scaling with us.
👥 Meet the Team
Abhishek Suthan (Pulse Labs CEO), Aisling Carty (New Products), Drew Raines (Product Manager), Mark Kirby (Engineer), Harsh Tyagi (Engineer), Josh Sroufe (Design Director), Jakob Florio (Design), Nitika Verma (Data Scientist).
📣 Get Involved
We're in Beta for both iOS and Android and would love for you to start using the SDK today so we can use your feedback to build an even greater product.
📱 Follow Us
- LinkedIn: https://www.linkedin.com/pulsela...
- Website: https://flightrecorder.pulselabs...
I like that the users drive the process. Much more helpful than guessing what customers want--let them tell you! Or better yet, show you! And no recruiting costs if it's your own app users.
Pulse FlightRecorder
Pulse FlightRecorder
Pulse FlightRecorder
Pulse FlightRecorder