Build step-by-step tours to encourage new users to discover your product, provide them helpful information with embedded Tooltips, allow them to leave you video feedback in real-time, and analyze precisely all the roadblocks on their customer journey.
Hey folks from PH!
My name is Karel Papik, and I am a guy with a lot of experience in video games. Gamers are a super cool audience, but to be honest, it's not easy to make them happy :) As a game designer, I've learned a LOT about product adoption because games are a product that you use only for the pleasure of it. And that's what I mean - a good app has to be fun to use, and we can help you make that happen.
I know it's always a challenge - when your app is great, but the users aren't patient enough to really learn how it works and to really understand its benefits. You are not alone - we have heard it so many times. But have no fear, with Product Fruits, we give you all the tools you need to make your customers happy and their onboarding a bright journey to success.
👷 Create very robust step-by-step User Guides to achieve exactly what you need thanks to our extra features (multi-pages, dynamic URLs,...)
⚒️ With Tooltips, provide to your users all the additional information (text, images, videos) they need at the right time.
📢 Share release notes via the Announcements module.
🥰 Ask your users how much they like a new feature through the Adoption Meter, a customer feedback tool with a video option.
💍 Deploy the Life Ring as the single-point-of-contact for your users, with direct links to Guides, Feedback, Chat, Meeting scheduler, anything they would need during their trial period.
I hope you will take some time to try our product and let us some feedback about it! Happy onboarding!
Best
Karel Papik, co-founder
@vlastislav_dockal Hi Vlastislav. We do offer analytics which shows you for example where are you losing customers, which boarding tours they didn't finish.
Or you can see on which Hints users are clicking, those can be a weak spot in your app as users need more information there.
Our analytics can be integrated into analytics like Heap, Google Analytics or Mixpanel which give you perfect insight then.
@vladimir_plachy good question. The biggest problem we see on daily base is that they are just describing the features, instead of presenting how the app solves clients problems. You should keepn on mind that you are always selling, you are never just presenting if you know what i mean
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