N26

The Mobile Bank

1.2•17 reviews•

40 followers

The Mobile Bank

1.2•17 reviews•

40 followers

•

•

N26 is Europe’s first completely mobile bank, trusted by more than 1.000.000 customers. N26 gives you complete control of your financial life on your phone. Download the N26 app and open an account in less than 8 minutes. Get a free Mastercard, activate Google Pay or Apple Pay, and enjoy personal banking features and fintech products

1.2

Based on 17 reviews

Review N26?

N26, a mobile bank, has faced significant criticism from users, with numerous reports of account freezes, inaccessible funds, and unresponsive customer service. Many customers allege that their accounts were blocked without explanation, leaving them unable to access their money for extended periods. Complaints highlight a lack of transparency and accountability, with some users resorting to legal action to resolve issues. The overall sentiment suggests a systemic failure in customer support and financial management, leading to widespread dissatisfaction and distrust among users.

+14

Summarized with AI

Cons

poor customer service (11)

delayed responses (8)

lack of transparency (8)

frozen funds (6)

account freezes (3)

unexplained account closures (3)

difficult account closure (2)

fraud prevention issues (2)

Pros

Cons

Reviews

Helpful

mannu iw

•6 reviews

It's a question that's confounded N26 CUSTOMER SERVICE +1 (8O5)-3O1 7O71 N26 PHONE NUMBER +1 (8O5)-3O1 7O71 N26 CUSTOMER SERVICE +1 (8O5)-3O1 7O71 N26 PHONE NUMBER +1 (8O5)-3O1 7O71 policymakers for years. As a share of gross domestic product (GDP), private investment in India has been on the decline since the global financial crisis of 2007, even while the overall economy clocked world-beating growth rates.

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4mo ago

Martins Neilands

•1 review

Please anyone from N26 contact me and fix situation ! Maximilian Tayenthal Valentin Stalf Carina Kozole Arnd Schwierholz Gino Cordt Anke Ulrich Juan Bongiovanni Please read my coments and problem.with N26, as so far no actions from support side. N26 Nightmare: Customers Allege Frozen Funds, Zero Response, and Stolen Savings Digital bank N26 is facing widespread accusations from customers claiming their accounts have been abruptly frozen, funds made inaccessible, and attempts to resolve these issues met with frustrating silence and delays. Many allege N26 has effectively seized their money, leaving them in dire financial straits with no clear path to recovery. Online forums and personal testimonies reveal a disturbing pattern: N26 users report sudden account freezes without explanation, followed by a brick wall of unhelpful customer service. Responses are often automated, vague, or non-existent, prolonging the agony for weeks or even months. This has led to individuals unable to pay bills, cover living expenses, or access their own savings. While N26 cites compliance with anti-money laundering (AML) regulations, the volume and severity of complaints suggest a systemic failure.

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1mo ago

Rok Lihtenvalner

•1 review

I never thought a licensed European bank could behave like this. N26 blocked my account on 10 May 2025 without warning, without explanation, and with no access to my own money. All I’ve received since then are vague, copy-paste replies about “technical reviews.” No fraud. No investigation. No response. Just silence while they hold my funds hostage. I’ve: • Sent legal notices demanding a reason for the freeze • Requested all my personal data under GDPR • Filed formal complaints with BaFin and the European Consumer Centre (ECC) Weeks later—still nothing. No answers. No timeline. No accountability. This is not just bad service—this is financial abuse. N26 is acting like an unregulated, offshore scam, not a legitimate EU bank. If I hadn’t reported them to authorities, I honestly believe they’d just keep my money forever. Avoid this bank at all costs. You could wake up tomorrow locked out of your own account—just like I did.

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3mo ago