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Mercari receives mixed reviews, with significant criticism directed at its customer service and fee structure. Many users report difficulties in obtaining refunds and resolving disputes, often feeling unsupported by the platform's customer service. Issues with transparency around fees and policies are also common, leading to dissatisfaction among both buyers and sellers. Despite these concerns, some users appreciate the platform's ease of use and the ability to find good deals. However, the negative experiences, particularly regarding customer support, overshadow the positive aspects for many users.
I sold over 100 items on mecari with 5 star reviews. 1 buyer lied and said I sold him a fake Apple Watch band. I have proof of what I sent. Mecari refunded him and canceled my account. this App is full of thieves and it will not get better because mecari Throws good people out and helps people steal. che k their bbb grade. It is a F. They have a thousand negative remarks on the bbb alone.
Pros:None
Cons:Helps scammers