I don't know how this got this much negative reviews, but I'll tell you my experience.
I have been using MailTag.io for more than two months now, and I am pretty much satisfied with its performance.
Unlike other email trackers, this one didn't slow down my gmail, and that is something that made me stick to it.
It comes with email scheduling, email tracking and automatic pings, and that has made my job a lot easier. They show a notification whenever an email is opened, and I've segmented the email addresses based on the activity - like time of opening, location, etc. Now I schedule emails so that they are sent when the subscribers are most likely to read my emails. Doing this has increased my email open rate by some 17%, which in turn has increased the sales.
No downsides so far. Good customer support, affordable pricing and works well. But yeah, it is limited to chrome and desktops.
@naseef_p Thanks Naseef. It's been a crazy 2 months since we took over, but as you can see, the product is kicking ass again, and customer service is back to 24/7. Thank you for sticking with us!
I use to love this product, but like others are saying it went into a state of total disrepair. I was at my wits end, but recently got a response from the new owner Ben (ben@mailtag.io). He admitted that he was working day and night to fix all the problems and assured me things would be great moving forward. Super refreshing to hear that since he probably has thousands of emails to deal with. He even asked how he could specifically help with my own personal billing problems. I'm gonna hang in there and give him a shot.
Pros:
• When it works, MailTag was invaluable to my business.
• New owner shows promise to fix problems and enhance the product.
• Professional design
Cons:
• History of issues with old owner
I am a FULL year prepaid subscriber.
The productt stopped working just after he closed a funding drive.
Vendor ignores all support requests.
Vendor ignores all refund requests.
. No longer functional
B. NO response to support requests
C. Vendor does NOT respond to refund requests on his BROKEN product.
D. Does NOT respond to inquiries.
Pros:
When it worked, it was a GREAT product. So GREAT, I subscribed to the FULL PAID version
Cons:
Product in not functional and vendor is unresponsive.
@xzr1tv@ben_cohen Since the change in ownership, this appears to be a great product again. Does what it is supposed to do and does it well. Thanks Ben, for acquiring the product and "righting the ship"!!
Hampton
MailTag
I am a FULL year prepaid subscriber. The productt stopped working just after he closed a funding drive. Vendor ignores all support requests. Vendor ignores all refund requests. . No longer functional B. NO response to support requests C. Vendor does NOT respond to refund requests on his BROKEN product. D. Does NOT respond to inquiries.
Pros:When it worked, it was a GREAT product. So GREAT, I subscribed to the FULL PAID version
Cons:Product in not functional and vendor is unresponsive.
MailTag
MailTag