As a Customer Success leader, Joyn has quickly become an indispensable tool in my daily workflow. Its ability to track product bug trends, monitor resolutions, and proactively identify larger issues before they escalate has been critical in streamlining our operations. The platform has significantly improved alignment and communication between our product and customer success teams, ensuring everyone is on the same page and able to act quickly.
I especially appreciate Joyn’s robust reporting functionality and the clarity of the weekly trend updates, which help us stay ahead of potential challenges. The seamless integrations allow me to pull all the necessary data into one centralized place, saving time and reducing manual effort. Joyn has truly elevated our approach to issue management and cross-team collaboration-I highly recommend it to any team looking to drive efficiency and proactive problem-solving!
Joyn
Hey Product Hunt! Larissa here, Co-Founder of Joyn 👋
After 150+ conversations with engineering, product, and customer-facing leaders, we kept hearing the same things:
🌀 Product updates feel like a black box
📉 Sales feels left out of what’s shipping and why
🧩 Customer feedback is scattered and hard to act on
We built Joyn, the context engine for go-to-market and product teams, to change that. We give teams shared visibility into what customers need, what’s being built, and what’s actually changing.
✅ With Joyn, you can:
- Auto-detect themes from customer convos in Gong, Slack, Salesforce, and more
- Map those themes to what’s in progress across tools like GitHub, Jira, and Notion
- Tailor updates for sales, CS, and others - without pinging product or writing long docs
- Create trust and transparency across functions, without adding extra work
🚀 Why now?
Product and GTM teams are struggling to stay aligned. Signals are everywhere, but no one has time to piece them together - and everyone’s frustrated (also with each other).
Joyn lives across your stack and translates signals into the language each team needs to stay in sync.
💬 Curious to see Joyn in action?
If you’ve ever thought “Wait, that shipped?” or “Why didn’t we know about that customer ask?” — Joyn might be what your team’s missing.
👉 Check out our demo
👉 Try Joyn for free
Try us out, leave a comment, or just say hi 👋 We're here all day answering questions and jamming on how to fix the GTM <> Product gap for good.
Thanks for checking us out!
Larissa & the Joyn team
UI Builder - Mockup tool
@larissalicha Joyn bridges product teams with customer voices – great way to stay aligned. Supported it. Congrats on launch – I'm launching my product today too, feel free to check it out.
Table Stakes Study by Carta
This is super helpful for marketers trying to stay on top of product updates, without having to go into the depths of Jira, etc
Joyn
@emilykramer Yes! As someone that had to lurk in 30+ Kanban boards and 200+ engineering channels to know what's going on - I'm excited to make this a whole lot easier for marketing teams going forward.
Joyn
@emilykramer Appreciate this callout and perspective -- ticket hunting is a full-time job but probably not the job you sign up for as a marketer. Our product pulls teams like marketing out of the tools they don't want to be in (and aren't very familiar with) so they can get the signal they need but leave that shared login and password behind.
Approveit - Streamline your workflow
Congrats Larissa and team - this hits a real pain point. We’ve felt the disconnect between product, sales, and customer teams firsthand, and Joyn looks like an elegant way to bridge that gap. Excited to try it out!
Joyn
@sergeyone Appreciate it! Can't wait to get your feedback as you're giving it a spin. I know you'll have a lot of great input we can learn plenty from 🙌