Simple, beautiful, user-friendly website and email surveys that allow you to learn directly from your visitors, customers, and users. Our website and email surveys allow you to learn directly from your visitors, customers, and users.
Run surveys that are highly targeted, user-friendly, and on-brand.
Translate customers’ text responses into valuable insights.
Asking customers what they think in their own words yields crucial insights about your business, yet it can leave you with far too many answers to read through. Enter Research Assistant—the AI-powered tool that tells you how your customers are feeling and why.
Hey PH, I’m Mike - one of the co-founders of Iterate. We’ve been testing and refining Research Assistant for months with some great feedback from our customers. We’re so excited to make it available for everyone today.
We’re big believers in asking customers for open-ended, freeform thoughts about their experience. Quantitative tools like NPS and CSAT have their place, but the real insights — the surprising results — come from letting people tell you what they want or how they’re feeling in their own words.
The obvious problem is that the more responses you get, the harder it is to make sense of them, or to find the needle-in-the-haystack insights that could really change your business.
That’s where Research Assistant comes in — it pulls out the key topics your customers are writing about and determines their sentiment—positive, negative, or neutral—so you can see at a glance how they’re feeling. It’s the perfect blend of the power of AI to help you uncover themes and gauge sentiment across thousands of responses, along with the control you need to tailor those insights to best help your business.
Research Assistant is free with all our plans for the month of November. We’d love to answer your questions and hear any feedback! #alwaysbeiterating
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