HappyNOW

I invested in the Happy Home Company because we need a better solution to managing all the crap that goes wrong in our homes. HappyNOW delivers on that promise

Awesome concept. I see a few startups moving in this direction and I think you guys have made a wise decision. Should speed up the process with homeowners finding professional help, without having to search through a directory. I'm interested in knowing your response time to the new inquiries.

It seems like a cool idea; but there are quite a few unanswered questions for me: 1) Press from just 6 months ago (i.e. TechCrunch) says that the service costs $9.99 per month; but I can't see any mention of that on the website - does the $9.99/month fee still exist? 2) It says that it's $35 per hour if you want the 'home manager' on-site for any task; but it doesn't give any indication as to costs outside of that. 3) The above techcrunch article also mentions some "processing fees" - but again, none of this is covered in the FAQ suggestions: - It also seems a bit weird that in the example screenshots of your site, someone asking for a service receives a reply saying "what's your address"; surely if this person is my 'dedicated home manager', you'd already have my address on file?