Helpdesk & Task Manager In One Place COMPANY Answer tickets created by customers Manage company employees tasks Create tasks from tickets in two clicks Handle your emails as tickets CUSTOMER Create tickets and get answers from companies Get support from many companies in one account
Hi everybody
We would like to introduce you our new project called Galmato - Helpdesk and Task Manager In One Place
Briefly - why we did it?
There are two main advantages in our service
First - for companies we offer not just only helpdesk but also task manager - in one place
Usually company has to use two different services to do what we offer in one - for example BaseCamp|Asana etc + Freshdesk|Zendesk etc
Moreover its not just helpdesk plus task manager - separately but in one place - there is an opportunity to link helpdesk ticket with tasks manager task - check out here -
https://galmato.com/nin/manager-...
so you can create task from ticket with just two clicks and always know which ticket was the reason for certain task
Second - for customers we offer opportunity to get helpdesk support from as many companies as possible in one account - once registered customer can add different helpdesk projects from different companies - no need for customer to register many times if company is participating in Galmato
Check out how projects are being created by companies here
https://galmato.com/nin/company-...
and how projects are being added to customer account here
https://galmato.com/nin/customer...
If you have questions - we are glad to answer
@dainiskanopa Dainis it is absolutely free right now - and we guess will be for a reasonably long time - there are only limitations to number of helpdesk | task projects and number of managers - but we can raise these numbers by request
We need to collect a number of customers | companies to setup pricing - to understand how much money we spend to define the most appropriate pricing for our customers
Galmato
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