The customer service is - I would say - 'COMPLETELY DEAD'. Once you make payment, you are 'NO-ONE'.
I took 7 Day Free trial. Then I subscribed to they Pro Plan. I put the activation key. But after sometime the key was disabled. I tried again. I kept getting error 'License key exists but is disabled'. On my Firecut Dashboard, the key was deactivated.
I tried reaching out to their customer support via email. It's been almost week, NO REPLY.
Their Discord Server is not working.
Their WebChat is also not working.
Now they seem very suspicious. Please proceed with caution.