Imagine an assistant engineer that takes over all the redundant and time consuming operational tasks. Diplo addresses - 📝 Critical RCCA (post mortem) reports in minutes ⌛ Time to resolution for incidents 📚 Manage runbooks 🔎 Internal knowledge search

Hello Product Hunt! No one loves on-call yet have to go through it every rotation. Busy on-calls causing burnouts in common. We decided to build Diplo with pin pointed features just alleviate engineers of this on-call toil and optimize operational costs. We would love to hear your take. I would like to describe a few key features that we started out with - RCCA reports RCCA (Root Cause Corrective Action) or post mortem or retrospective reports is a critical document that needs to be prepared for every high impact incident that captures a detailed incident description, key timelines for mitigation and root causing, five whys analysis, corrective actions, SLO metrics etc. This easily takes up several hours for engineers, often there are several of these that overflow outside of the on-call shift. ✅ Diplo handles prepared RCCA reports within minutes freeing up dev time for engineers. Incident Insights Incidents are often combination of multiple features being used in unexpected ways that sends on-call team on a ride, with each time a different on-call team looking at the issue from scratch. ✅ Diplo leverages past incidents' knowledge to resolve current one faster Knowledge source Operational tasks are often haywire among Jira, Confluence wikis, Google docs, Notion and more. ✅ Diplo connects it all within slack To try out Diplo as a slack bot, reach us at https://www.diplo.cc/contact. We would also love to hear more use-cases based on your experience.

Diplo sounds like a game changer for on-call engineers! With the RCCA reports taking so much time, freeing up those hours is a big win. I also love the idea of integrating all that knowledge into Slack. Can't wait to see how this evolves! Kudos to @aishwaryagune for addressing such a critical pain point. Upvoted!

Diplo sounds like a game changer for on-call engineers! 🔥 The ability to generate RCCA reports in minutes is a huge leap in reducing burnout. Streamlining incident resolution by leveraging past incidents is such a smart approach. Also, consolidating knowledge sources into one place is exactly what we need to optimize workflows. Can't wait to see how it evolves and helps dev teams focus on what really matters. Kudos to @aishwaryagune and the team for tackling such a critical area! Excited to give it a try!

@robertthomas2 Thank you! Do sign up for a product trial - https://www.diplo.cc/contact, we will have our first release going out soon. Would like to hear your feedback.

Diplo

Who loves on-call?!

Who loves on-call?!

Diplo

Who loves on-call?!

Who loves on-call?!

Similar Products

Do you use Diplo?

Do you use Diplo?