Tiledesk brings AI-powered chat and customer support to the next level. We use tiledesk on our website to enhance leads acquisition and provide accessory information to our visitors.

Elevate customer interactions with the magic of Generative AI ✨, enjoy open-source flexibility 🌐, and design dynamic conversation flows and chatbots for engaging chats across all your digital channels, all without the need for complex tech 🚀

Hey there Product Hunt! 👋🏽 I'm Michele, co-founder of Tiledesk. I'm thrilled to be back here with a major update from our team. Last February, we introduced our Chatbot Design Studio, and your support and feedback were absolutely incredible. We listened, learned, and were inspired to take things up a notch. Today, I'm thrilled to introduce to you Tiledesk Design Studio - the evolution of our vision. What's New? What's new, you ask? Well, brace yourselves for something amazing: 🌟 Drag & Drop Visual Builder We've completely revamped the way you create automated conversations. Our brand new drag & drop visual builder is here to make the process smoother and more intuitive than ever before. No more scripting or coding; you can now design chatbots with ease, even if you're not a techie. 🧠 Generative AI Capabilities We understand that top-notch customer support is the heart of any business. That's why we've embedded new generative AI capabilities into Tiledesk Design Studio. These improvements will elevate your customer support to new heights, delivering even better, more human-like interactions. 🚀 Automation Engine But wait, there's more! With our brand new Automation Engine, Tiledesk isn't just about managing incoming requests. You can now use it to: - Proactively engage visitors on your website - Initiate conversations on WhatsApp and send broadcasts to your leads or customers - Send emails or trigger events in marketing automation tools or CRM The Magic of Flexible "Graph" Approach Now, here's the real magic – the flexible "graph" approach. Instead of rigid decision trees, our chatbots now operate with the fluidity of a graph. Each conversation is a network of nodes, interconnected to offer dynamic, non-linear interactions. Conditional logic allows our chatbots to adapt to user input and context, providing a more human-like conversation experience. Don't believe it? Check out this sneak peek:

The fusion of LLM/GPT AI with our flexible 'graph' approach is nothing short of magical. It's like bringing the best of both worlds together for your ultimate benefit. Exclusive Promo Code But that's not all! To show our gratitude for your continued support, we're offering an exclusive promo code for our Product Hunt community: PH50. Use it before October 31st, 2023, and enjoy a fantastic 50% off for an entire year of Tiledesk Premium. Join us in unlocking AI magic for elevated customer engagement, faster and easier than ever before. Let's shape the future together. Thank you for your support, and let's chat, create, and innovate! Michele & The Tiledesk Team

@michelepomposo Great to see Tiledesk returning to Product Hunt with these enhancements. I'm particularly curious about the Drag & Drop Visual Builder and how the "graph" approach might transform our chatbot experiences. Could you share more about how users have responded to the new non-linear interactions so far?

@michelepomposo @mocarg All of our feedback are positive in this direction. Also Zapier is developing a new, graph-oriented experience as an alternative to their actual "linear" experience in automation design. As soon as the automation design become complex, the need of a clear view of the complexity arises. Having nodes, actions and branches clearly displayed and editable was our main feedback. And generative AI perfectly fits with this new trend. Take a look at our blog post https://tiledesk.com/2023/10/17/...

@michelepomposo good tool, congratulations.

@michelepomposo Congratulations on the launch. We both are launch buddies, let's support each other: https://www.producthunt.com/post...

@michelepomposo Congratulations. You must have done a lot of work. Do you plan to monetize this?

📣 Hi Product Hunt Community - Jovana here! Besides expressing how much over the moon I am to see our product launch, I also want to share a couple of useful info about Tiledesk Design Studio. It's open source! Did you know that Tiledesk has been open-source from day one? That's right! We've been committed to transparency, collaboration, and innovation since the very first line of code. Why does the Tiledesk community matter? One of the things that makes open source so powerful is the community behind it. 🤝 Here, you can: 🤖 Create Chatbots: Bring your chatbot ideas to life using Tiledesk's versatile platform. Share your unique automation creations with the community. Whether it's for customer support, sales, or just a fun project, your chatbots are welcome here. 🔄 Import Chatbots: Don't have time to build your own chatbot from scratch? No problem! Import chatbots that other users have generously made available. Collaborate, customize, and make these chatbots your own, with the power of an active and passionate community behind you. Join us on our public Roadmap 📌 Vote and suggest the features you'd like to see implemented. After all, we did shape our product around your needs and will happily continue do to so. In conclusion... Let's chat, automate & innovate, because, at Tiledesk, we're all about empowering the community. 👇 Thanks a million 🧡

@jovana_ugrinic Wow. Didn't know it was open-source.

@gauravchauhan thank you, Gaurav! I'm curious too - looking forward to your contribution too :)

@jovana_ugrinic @saeid_kajkolah @gauravchauhan thx! would you like to contribute?

@jovana_ugrinic @alexey_sytnikov1 this is our org on GitHub: https://github.com/Tiledesk while this is the repo of Design Studio: https://github.com/Tiledesk/desi...

Hey everyone - Saeid here. So excited to introduce Tiledesk Design Studio to the Product Hunt Community. 🚀 The Design Studio is a feature-rich platform that enables you to design and automate your personalized conversation flow. It brings the power of ChatGPT to your workspace, making your customer interactions more efficient. 💬👥 The Design Studio is a drag-and-drop platform where you can create automation for different scenarios, which can be categorized under two main topics: 1- Customer Engagement 📈 Create Proactive Chatbots to boost your engagement and showcase your hot deals with Product Cards. Request customer contact info and transfer them to your HubSpot CRM. Based on the customer responses, qualify your leads and engage with them across all communication channels. All automated with no human touch required! There are many more features waiting for you to benefit businesses of all sizes. 🏢 2- Customer Support 🛠️ Integrate your bot with ChatGPT and train it using your Knowledge Base to respond to customer inquiries in a human-like manner. Both customers and human agents will love it when they see how effectively it can find and respond to problems. Or let ChatGPT respond to Customer Feedback or prioritize customer requests based on their urgency, considerably reducing customer communication costs with the power of automation. 💡 I sincerely hope more marketers and entrepreneurs will benefit from using Design Studio and appreciate the amount of time and effort it saves them! 🎯 I am very much looking forward to your thoughts and feedback on our product. 🙌 A thousand thanks for all your support. 🙏 Cheers!

@saeid_kajkolah Congratulations on the launch! Looks like a true game-changer. Looking forward to using it.

@porush_puri Thanks for your kind words, Porush. Design your dream conversation flow and let automation and AI do the rest of the job 🤓

@saeid_kajkolah Well, I can't think of anything else to write here looks like everyone already knows what Michele and his team can do... I only meant great things. btw.

@saeid_kajkolah @adityatamrakar thank you for the support!

@saeid_kajkolah @porush_puri thanks so much 🧡

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