Get the 7-step journey and 600+ resources to craft the ultimate customer engagement strategy. We made this FREE customer engagement OS to 10x your customer experience.
Thanks for hunting us, @thisiskp_ !
Hey Product Hunters 👋!
I’m Diba, and I take care of demand generation at Bettermode, an all-in-one community platform for businesses.
Over the past couple of years, we’ve been interacting with many companies that launch a customer community as a bid to better engage with their customers. What we’ve discovered is that many of them implement engagement tactics separately and fail at weaving them together to create a holistic customer engagement plan and deliver a seamless experience 😔.
🤔 The problem:
Customer engagement is multidimensional. Many teams - from marketing, to customer support- are involved, and many tools are used. With customer engagement spanning across many teams, we need a comprehensive plan to keep our finger on the pulse of the entire journey. However, there isn’t a unified resource that can help us have an in-depth knowledge of every element involved; all educational resources only focus on one or some parts of customer engagement.
🛠 Our solution:
Customer Engagement OS. It helps you create a holistic customer engagement plan by providing a breakdown of all aspects of customer engagement and a repository of all resources you need. In each section, you’ll be able to access a step-by-step guide, relevant apps, and experts, and you can dive deeper into every topic with a curated list of articles, books, podcasts, webinars, and more.
Really appreciate @michaeljnovotny and @pr33tish for all the support and help to bring this idea to life.
Thanks for the read! I look forward to your feedback and I’ll be here to answer any questions you might have. 🙏
Cheers,
Diba
@thisiskp_@michaeljnovotny@pr33tish@diba_rashidi Wow, that's awesome! We're so glad to hear you've been able to create a comprehensive customer engagement plan with Bettermode. It's great to see companies innovating and finding new ways to engage their customers. Keep up the good work!
@thisiskp_@michaeljnovotny@pr33tish@diba_rashidi It sounds like your team is making a big difference for businesses who need help weaving their engagement tactics together into one seamless experience - kudos to you guys!
Excited to bring this launch to the Product Hunt community! 🎉
Engaging customers in this modern day and age is multi-dimensional. It's so hard to make sure nothing falls through the cracks.
Customer engagement is all about moving away from one-off transactions and delivering seamless customer experiences. Easier said than done though!
It is a battle on many fronts and involves optimizing your team structure, operations, and tech stack. That’s why creating a holistic customer engagement plan that considers all these moving parts takes time, money, and of course, a great team.
This free tool is designed to help you with that! It provides a breakdown of all aspects of customer engagement and introduces templates, tools, experts, and more for each step.
Get it for free and start building your own customer engagement plan.
@sandeepg33k Thank you! We built using our own community platform: Bettermode (https://bettermode.com). The member registration gets synced with HubSpot using our native integration which helps with automated campaigns.
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