What tool do you use to track customer behavior analytics in your SaaS app?
Ashit Vora
14 replies
I want more insights into how customers are using our product. What tools have you used to track customer behavior and inform product decisions?
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Setup Dubai Business@setupdubaibusiness
Tracking customer behavior analytics is crucial for understanding how users interact with your SaaS app. Tools like Google Analytics, Mixpanel, and Hotjar offer insights into user actions, preferences, and engagement levels, helping you optimize the app experience. For businesses looking to set up in Dubai, Dubai Silicon Oasis company formation provides a tech-friendly environment, making it easier to access advanced tools and resources. Setting up your company here ensures you can focus on growth while benefiting from a thriving tech ecosystem.
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AppManager by CompanyDNA AI
We used Segment and Amplitude and they were great so far!
Microsoft Clarity
IntroJoy
@aniketsingh98571 do you use AI feature of Clarity to get summary?
Mixpanel has been super valuable for tracking in-app user behavior and engagement for our SaaS. It's easy to set up and the insights on user flows, retention, and key actions help us constantly improve the UX. Amplitude is also great if you need more advanced user analytics. Picking the right tool is key!
To track customer behavior analytics in a SaaS app, I use tools like Google Analytics, Mixpanel, or Hotjar, which provide detailed insights into user interactions and help optimize the user experience.
I have had great results using Amplitude for tracking customer behavior. It's intuitive and gives me deep analytics on how people navigate through the product.
Mixpanel is what I use to keep track of user interactions. I can learn a lot about user pathways and engagement trends from it.
I use Hotjar for heatmaps and recordings. It's a simple way to see how users navigate my app.
Google Analytics is my go-to, It's free and works well for overall traffic and behavior tracking.