What's the one question you ask during user interviews that gives you valuable insights?
Mehmet Yitmen
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Nicolò Marchesi@pethron
Why?
Simple, effective, and recursive since it forces the other to think, and you can instantly follow up to a half-assed response with another why. It lets you dig as much as you want.
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My favorite question is, "What could be the best use case for your life? The first one that comes to your mind."
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@parilti_erkan yeah, learning where the product fits is a key
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To use this question well, you need to listen carefully and follow the user's story closely. Don't interrupt or take over the conversation. Let them decide where the talk goes.
- Understand how the user thinks
- Find out what the user believes
- Know what the user is frustrated with
- Know what the user is looking for
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IXORD
The most important question: “What would you change in the program for yourself?”
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Understand how they describe your product
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@notifyshivam hmmm will try this one soon, thanks
How have you previously tried to solve this problem - If they haven't tried other things to solve it, it probably isn't a big enough problem!
@mehmet_yitmen1 it's a fair point, some "nice to have products" do work, but they are just harder to get going, you need more traction and stuff
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@william_mathews1 i think your product may fit in the market even if it is not solving a big problem. however, it will take moooore time for sure