What's a key tool you believe would greatly enhance the UX in your industry?
Nancy Le
21 replies
Replies
Ashit Vora@ashitvora
IntroJoy
I dont think any tool an enhance. But tools like Hotjar or Clarity can help us understand where the users are struggling.
The other option is to use tools like Mixpanel that gives you insights on which features / options are least by the users and then you can talk to a segment of the users on why they dont use it.
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Muku.ai
Any session replay tools are crucial for UX, nothing compares to "watching your user interact with your app over their shoulder"
@tonyabracadabra Definitely agree, I wanted to give a huge shoutout to PostHog as we've found their tool to be the clear leader in both session replays and general analytics
Muku.ai
@peter_gokhshteyn yea PostHog is great
I’ve noticed that heatmaps can make a huge difference. They provide insights into what users are actually engaging with which is super helpful.
I really think context-aware notifications could enhance UX. They keep users informed without disrupting their workflow.
For me, integrating AR into onboarding experiences would enhance first imressions significantly.
Feed back loop tool I must say.
Tools that allow for rapid prototyping and iteration are indispensable. They help refine ideas quickly before moving to full development.
For me, a robust analytics tool that gives user feedback would really improve UX, helping us tailor experiences faster.
Personally, I say AI-driven recommendations could enhance the UX experience. They help users get what they need faster without extra effort.
A strong analytics dashboard is key for me. It helps track where users struggle and adapt the product experience accordingly
I feel tools like FullStory or Microsoft Clarity are super helpful for analyzing how users interact with your product and identifying friction points in the UX. They provide heatmaps, session recordings, and other visual insights to understand where users are getting stuck or confused. Combining that qualitative data with quantitative analytics from a tool like Amplitude or Mixpanel to see feature usage can paint a clear picture of your UX. Then you know where to focus your efforts to smooth out those rough edges and create a better user experience.
Accessibility testing tools so understand. They ensure that we're creating products that everyone can use comfortably.
I believe a heatmap tool that integrates directly into prototyping software would be super valuable.
Autonomous
Personalization, Personalization, Personalization!!!!
A key tool that can significantly enhance UX in the e-commerce industry is easybits' Discovery module. By offering personalized product recommendations through an interactive chat, it streamlines the discovery process for new products. This allows users to find what they need more quickly, ultimately improving the overall user experience and making it smoother and more engaging.
For me tool that can predict my preferences and automatically customize content or services would take UX to the next level
Advanced natural language understanding (NLU) would greatly enhance UX by enabling more intuitive and personalized interactions.
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