What metrics are you tracking in your company/startup?
Lisa Dziuba
15 replies
Because “If you can't measure it, you can't improve it.”
Replies
Alexander Diatlov@adiatlov
Ecoisme 2.0
CAC
LTV
# of Leads (MQLs, SQLs)
Burn rate 🔥
Share
Don’t Panic by Lemon.io
The metrics I'm tracking is number of backlinks generated in a month & revenue generated via organic growth in a month comparing it with last year and last month.
Don’t Panic by Lemon.io
@_hyderali thanks for sharing 🙌
WhatsApp Actions for HubSpot
Being a SaaS company, my favourite metric to track is "MRR". Apart from this I also keep a watch on Churn, Accuracy of our NLP Engine, Number of messages being sent and received, and Cost of Acquisition (only when a new marketing channel is initiated).
Don’t Panic by Lemon.io
@bilal_chaglani thanks for sharing! I always keep track on MRR and my CAC. Also, I have set of in-product metrics, which I check weekly.
We track time with TMetric.
Don’t Panic by Lemon.io
@soylakate @adiatlov
I'm not telling that tracking time is bad 🤷♀️ It does not always show the results you are achieving.
Edit:
for example, we spent XX hours on the Product Hunt launch. The metric to track here would be #feedback received, #new users, #website traffic. Calculating time is useful but it doesn't show result outcomes for PH launch.
Don’t Panic by Lemon.io
@soylakate TMetric? never heard of it
Ecoisme 2.0
@soylakate @lisadziuba Also, for service businesses or freelance agencies, it's a key metric.
Totally agree with @soylakate on this.
Don’t Panic by Lemon.io
@soylakate time is not always equal to outcome 🤷♀️
Ecoisme 2.0
@soylakate @lisadziuba if you don't know how to tract time, you can not plan tasks/sprints.
We are presently tracking:
-Number of people who have been hired in the last year
-Revenue we forecasting for the next quarter/year
-How many active users we currently have, and how that is growing over time.
-How much content we are able to push in a month.
Don’t Panic by Lemon.io
@rachelhayes nice, interesting! thanks for sharing!
Hello @lisadziuba,
At Plezi we track the following metrics :
Marketing :
-MQL's
-SQL's
-Clients with an origin from the marketing team
Sales :
-New opportunities
-New Clients
CSM :
-Number of clients
-Churn
And on a corporate level : MRR and Revenue :)
The marketing team, that was implementing an Inbound / content strategy had to get there step by step - we started with traffic and lead generation and made our way up to MQL's and new clients.
We actually released Plezi One on PH today, to help marketers get started.
Would love to have your expert feedback on it !