What makes you stay loyal to a particular brand or product?
Kavya Tripathi
19 replies
Replies
Azza Shahid@azza_shahid
Launching soon!
Quality.Have been using Connectgenie AI for so long just because it maintains its quality.
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Usually it's quality and nothing more.
For me it's trust. Even a great product or service and feel sour when you do not trust the company. Just look at what has happened to twitter. It literally got x-ed out. Trust is gone, people leave.
First the quality of their product and then the story they sell.
Inertia
Consistency and yes, the main thing for me is that I feel like that brand is mine so work can be done more efficiently
Launching soon!
I stay loyal to a brand when it consistently delivers quality, aligns with my values, and makes me feel seen as a customer. Great service, genuine engagement, and a product that solves my problems keep me coming back.
its willingness to evolve in terms of its features.
Quality and consistency
Sense of superiority it gives me
For me it's a combo of quality, customer service, and values alignment. If a brand consistently delivers great products, treats me well as a customer, and supports causes I believe in, they've got my loyalty. I'll keep coming back and recommending them to others.
For me it's all about reliability and consistency. If a brand consistently delivers quality products that meet my needs and don't let me down, I'll stay loyal to them long-term. Good customer service and standing behind their products helps too - brands that make things right on the rare occasions there's an issue earn my loyalty. But yeah, quality is key - if the product starts going downhill, my loyalty goes out the window pretty quick.