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  2. What is the best platform to source customer feedback?

What is the best platform to source customer feedback?

Paul VanZandt
5 replies
As you build a product, one of the most valuable pieces of information is customer feedback. Understanding what the customer wants is critical to future success, but sourcing this information can sometimes be difficult. What are the most effective platforms and strategies for sourcing impactful customer feedback?

Replies

Olatz Urrutia
Heepsy
Heepsy
There some options and platforms, but here are some I know: Email Surveys: SurveyMonkey, Google Forms Social Media: Twitter Polls, Instagram Stories Polls, LinkedIn Polls Website Feedback Forms: Hotjar, Survicate Customer Reviews: review sites Live Chat: Intercom, Zendesk
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Ozan Yalçın
TransferChain
G2, Gartner, Trustpilot etc.
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Rana Ahmed Waheed
In this age of technology, it is easy to find out what customers really want and expect. The best platform to source customer feedback is web forums. The best part of web forums is that you might get your customers’ approval of your new product before it is ready to be launched.
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R U S
Quora is one of the best places to get genuine customer feedback. You can write an answer to this question to tell your customers how they can help you improve your business.
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