What do you believe is the most significant AI application for e-commerce companies?
Shivani Bohare
1 reply
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Jessica Liu@jessicaliu
Conversation optimization def would be one of the most important things:
- AI is not limited by physical and mental state like humans and it can work efficiently 24/7 to provide real-time feedback to customers.
- AI agents can be used to handle common customer issues, thus reducing the workload of manual customer support teams. This improves efficiency and reduces operational costs.
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