Should I offer free trail for my SaaS?

Question

👋 Hey tribe!

I'm planning to launch answerflowai.com on PH in the coming few weeks, been stuck on the decision weather to launch it with a free trail or straight up paid saas. I come from the notion that paying customers are the one who bring real value and direction to your saas, would love to hear community's thoughts 💭

Anastasia Liamets · Accepted Answer

Free trial is always a good idea, unless you need a complex integration or will lead to loosing a lot of money. Any other case, I'd do that!

Srivatsa Mudumby · Answer

@girish_gilda Agreed. What do you think between a free plan vs 7 day free trails across all plans?

Girish Gilda · Answer

In my opinion free trial is one of the best way to get users. And if your product really solves a burning problem then users are ready to pay. But first they would love to test it out if the product really solves the problem or not.

Elena Tsemirava · Answer

We plan to offer free trayal just to attract customers. Whoever wants to stay will stay, if not, he will leave anyway.

Oxana · Answer

Giving some options to try your service before making a purchase is a good approach. As it gives an understandng to the users what they will get. Plus you can analyze user behaviour and see what really makes them to pay.

Bret Siers · Answer

Offering a free trial for your SaaS is a fantastic way to welcome potential customers aboard, letting them see firsthand how awesome your product is, without any strings attached. It's like giving them a key to explore all the cool features and benefits by themselves, building trust & making friends along the way. Plus, it's a golden opportunity for you to get some honest feedback and make your software even better. Think of it as your secret sauce to stand out in the crowded market and speed up the journey from "just looking" to "shut up and take my money!"

Larry Hartman · Answer

@neha_8 agreed

Larry Hartman · Answer

@marvin_maendle I couldn’t agree more!

Larry Hartman · Answer

@girish_gilda I have the same view!

Neha · Answer

yes, you need to offer a free trial for your SaaS product. With a trial, users can assess your product, build trust, and make informed decisions after experiencing it firsthand.

Answer

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Swayam · Answer

You should definitely offer free trials, it would be great to have some initial user feedback on your app and even the users will get a chance to find value in your product

Srivatsa Mudumby · Answer

@marvin_maendle what do you think between a free plan vs 7 day free trails across all plans?

Srivatsa Mudumby · Answer

@marvin_maendle agreed

Should I offer free trail for my SaaS?

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