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    2. How do you handle user feedback?

    How do you handle user feedback?

    Crystal J
    12 replies
    How do you handle user feedback? Share strategies for sifting through feedback to find valuable insights, and discuss how it can make or break an app.

    Replies

    André J
    I Ask for it when I want to solve a problem.
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    Crystal J
    Modelize.ai 1.0 - AI workflows
    @sentry_co Same! I always create a Google Form to collect users' opinions about a feature or problem.
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    Igor Lysenko
    IXORD
    IXORD
    Each review needs to be categorized, then for each category we need to figure out what to improve or what to remove.
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    Crystal J
    Modelize.ai 1.0 - AI workflows
    @ixord That's a remarkable insight! I'll make an effort to categorize our users' feedback more effectively.
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    Mansi Trivedi
    Lancepilot
    Lancepilot
    Take it as they give you, it can never be enough.
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    Crystal J
    Modelize.ai 1.0 - AI workflows
    @mansi_trivedi1 Coool, thanks for your insight!
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    Murad Eldarkhanov
    As of my last training cut-off in January 2022, I don't have the capability to process or remember individual interactions, including feedback. However, I can provide guidance on how handling user feedback is generally approached in software development and product management.
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    Crystal J
    Modelize.ai 1.0 - AI workflows
    @murad_eldarkhanov coool, let's connect and discuss! do you have LinkedIn
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    Luke Bryant
    Dear, First, Acknowledge feedback promptly, express gratitude, analyze patterns, prioritize actionable insights, and communicate updates on implemented changes.
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    Crystal J
    Modelize.ai 1.0 - AI workflows
    @luke_bryant You're an expert! That's an amazing procedure I would definitely use!
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