How do you balance between keeping your product simple and adding features to attract more users?

Zhiqi Shi
3 replies
I believe the most important thing is for founders to have a deep understanding of their product's core users. A common mistake is that new features sometimes end up diminishing the experience for core users, which should be avoided.

Replies

Xi.Z
This is a critical insight about product development! The tension between simplicity and feature expansion is something every product faces. The focus on core users is spot-on - they're the ones who truly understand and depend on your product's core value proposition. Before adding any new feature, it's crucial to ask: - Does this enhance or detract from the core user experience? - Are we solving real problems or just adding complexity? - Will this feature serve our existing users or are we chasing a different audience? A good framework might be: - Keep the core functionality clean and intuitive - Add features as optional layers that don't interfere with the basic experience - Test new features with your most engaged users first Instagram is a great example - they kept their core photo-sharing simple while gradually adding features like Stories and Reels as separate tabs, not forcing them into the main feed experience.
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Federico Zuluaga Knorr
Try to involve your community in the process, and (for tech/dev products) provide structured and clean documentation. What also works well is to give short video tutorials for new features. Integrate the videos in the product and in your docs - don't just post it on YouTube.
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Anurag Mehta
Every feature addition or enhancement should strengthen, not dilute, your product's USP. Always engage with your users through alpha/beta testing or via direct interaction to understand their needs and frustrations. This feedback should directly inform what features to prioritize. Just a tip, that you can use services like BetaList to gather valuable and raw insights. Also, you can use MS Clarity, as it will give you a close-up of user behaviour. Observe your direct competitors' audiences. Note the issues they face and the top features they enjoy. Even if the differentiating factors seem minor at first, they can be your stand-out features in the long run. Move forward with an iterative mindset where you introduce features or enhancements in stages. It'll help in gauging their impact on both user engagement and product simplicity.
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