How do keep in touch with your users?

Question

For those who have launched their products, how do you guys keep in touch or communicate with your users? Do you have a community in Discord or Slack? And do you think that adds a lot of friction for your users?

My Phung · Accepted Answer

@rahul_agarwal23 Definitely agree

Rahul Agarwal · Answer

Connect them where they are! 
That's why we use whatsapp Groups for seamless connection with all our clients and their teams,

How do keep in touch with your users?

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