Have you experimented with chatbots or automated messaging for customer engagement on social media?

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Accepted Answer

never. I don't know if I would give artificial intelligence the ability to respond directly to my followers. Can you filter by topic until it learns more how to response

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We have used chatbots but never on social media support or engagement

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I've had some fantastic experiences experimenting with chatbots and automated messaging for customer engagement on social media – they've been game-changers in boosting customer satisfaction and response rates! 💬🚀

Have you experimented with chatbots or automated messaging for customer engagement on social media?

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