Crafting user survey
Joe
3 replies
Making a survey that's engaging is hard but its a must-do step for gathering user insights.
Would love to know if you have any tips on the types of questions to ask, or how to make sure you get honest and useful responses?
Replies
André J@sentry_co
No-one sane will answer user surveys. Use google analytics to get real feedback from real usage, automatically 24/7
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@jc_mindverse Apple doesn't think so. They never use user surveys, focus groups etc. Food for though: "Customers don't know what they want. Throughout his career, Steve Jobs famously eschewed market research and relied on his intuition"
