What will you do if your company was falling behind?
lavender
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Tarek Dajani@tdajani
Front Figure
I would try to talk to more users to try to understand what is it they don't like about it and then try to solve that as soon as I can. Maybe at a certain point you may understand that there is actually no demand at all, so you might decided to pivot, however, I do not recommend pivoting until maybe 12-18 months after launching and talking to various users.
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I would look for additional marketing methods and channels. I think it's one of the big challenges in business that you can have a great product or service but if people don't know about it you won't succeed.