Which email service are you using?

Question

Hi all,

With https://Kingmailer.co I’m in the email service industry.

So for transactional emails (NOT for newsletter) 1) which email service provider are you using 2) and why? And perhaps 3) how much are you paying per month?

Salil Sethi · Accepted Answer

@navinp hahaha... i know. My biggest plus with sendgrid is having a custom IP address.... Without the IP, it is $10 per month, but they put me on a community IP. As I mentioned, the open and delivery rate skyrocketed with custom IP address.

Navin Poeran · Answer

@ryan_wilson6 so around $22 p/mo

Thanks so much for the feedback 🙏

Navin Poeran · Answer

@salil_sethi Very cool site man, and tool, wow, and I understand now better, the updates that are being sent

Salil Sethi · Answer

@navinp happy to help. Between 50k - 100K emails per month.

Salil Sethi · Answer

@navinp Thanks. Yeah sending daily updates to users from https://www.prospercircle.org/coronavirus-near-me. But those updates are not newsletters.

Ryan Wilson · Answer

@navinp I'm using convertkit for both newsletter and transactional emails using tags and automations. I don't really have any time sensitive transactional emails yet so it's been fine. I do think it's a bit slower to send than services that focus entirely on transactional emails.

I use convertkit because it's easy to use it for a few different products and the tagging and automations are really powerful. I am paying $261.00/year and that is good for up to 1000 subscribers. If I get more than that I'll need to move up a tier.

Navin Poeran · Answer

@salil_sethi Wow, that's really a lot :/ have you tried alternative providers? I know you're happy there... but still $90 p/mo :o

Navin Poeran · Answer

@salil_sethi Okay, just one last question: how many emails per month are you processing? Or if you can give an indication, I would love to have a perspective

Navin Poeran · Answer

@salil_sethi Thank you so much, I have learned today that 1) you can pay $10 to Sendgrid to use their transactional email service 2) you won't have great inbox delivery and 3) you need more cash thrown for the service and have your own IP

To me it's a bad deal, that forces users to spend more, why offer something for $10 if the quality will be bad... :/

Navin Poeran · Answer

@salil_sethi thanks man

I must say 50k to 100k ONLY transactional, THAT’S a huge project ...

Thank you for all the feedback, have a good one 💪💪💯

Salil Sethi · Answer

@navinp - I'm using SendGrid. I'm on the $90/mo plan. It gets me our own white-listed IP for email. Pretty happy with the service. A few months ago, I was on the $10 plan with community IP. My open rate was 15%. With white-label IP, my open rate is close to 55%. So pretty happen with the extra $$$

Salil Sethi · Answer

@navinp transactional email.

Navin Poeran · Answer

@salil_sethi Hello, are you using the service for newsletters or transactional emails?

Navin Poeran · Answer

@salil_sethi I understand and I’m happy for you. It’s just an IP with a high sender score 
You can check it’s sender score here 
Sender score .org

The IP has a good overal reputation

Navin Poeran · Answer

@salil_sethi Too bad it's forbidden here to ask you to try my service, but if it wasn't forbidden, I would ask

Which email service are you using?

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