$15k+ MRR, but something's off 🤔

18d ago

4 replies

Our AI chatbot is free & unlimited. Competitors charge $999+ for similar features. We have 3 premium customers, yet free version adoption is low. Why aren't more using our free version? What are we missing? Your honest insights are invaluable! https://voxal.ai?utm=phlkopqwee

Replies

Nigel Yong @niyong

I think it's the value perception, they would think those competitors are better since they are more expensive. Like Apple kind of.

Oct 20

Nigel Yong @niyong

@anni_maan try experimenting and see 🤞🏻

Oct 22

Anni_Maan @anni_maan

Voxal.AI

@niyong so I must nuke the Free plan ? :P

Oct 22

Michael Bennett @michaelbennett

Hmm it could be the value perception like you mentioned. Maybe try adding some high-end features or positioning your product as more premium? Perception of quality matters as much as actual quality sometimes... Like how people think a $100 bottle of wine must be better than a $20 one even if they taste the same 😁 What if you tested a higher price point on a subset of customers to see how it impacts conversions?

Oct 20