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Zachary Wang
started a discussion
Is customers support a burden for you?
Is customer support bothering you? For example, an enormous email to reply? Or many simple or even spammy chats make you hardly have time to build your product? Maybe too many reviews to replay?
While handling customer support helps you walk a mile in clients shoes, an enormous of emails is a disaster, especially for solo makers.
What tool do you use? Does it work well? How it cost?
Or do...