Enhance purchase decisions with relevant recommendations, and enable live chat support at the point of sale. Replicate in-store assistance on your digital channels, using a multilingual voice assistant.
Customers' data security is our #1 priority. Haptik is compliant with military-grade security standards & privacy regulations, proven to handle confidential data with top-notch security.
Truly understand how your customers interact with the Virtual Assistant, discover what’s limiting their user experience, and continuously improve CSAT & NPS.
In the digital age, customer expectations have exponentially evolved and the Financial Services space is not an exception to this trend. This survey report provides critical insights into the evolving priorities of the Fintech industry experts.
Build a virtual assistant within minutes using Haptik’s curated set of Shopify skills that automate and resolve common use-cases—delivering immediate results.
Typical AI assistants often fall short of giving customers generalized, repetitive responses instead of satisfactory help. This along with unanswered questions & abandoned carts has diminished CX, drop in customer retention, & increased customer service costs.
Haptik offers a zero coding deep integration with Zendesk, enabling on-demand, self-serve, automated support, along with friction-free live agent hand-off.
Haptik offers zero coding deep integration with Salesforce Service Cloud, enabling on-demand and automated support along with friction-free Salesforce Live Agent hand-off from a single interface
