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Tyler Lemery
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Why is collecting, managing, and taking action on customer feedback a challenge?
In my product management experience, I found the platforms we used required a lot of overhead in order to categorize and review feedback, to the point where we were not reviewing items regularly and missed opportunities to take action on high-impact, low-effort items.
What challenges do you face in your approach to collecting, managing, and taking action on customer feedback?
Tyler Lemery
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Hey Bonnie, I have not used an app like this before, but as one who loves tracking personal metrics (calories, steps, activities, sleep, work-focus, etc.) it would be appealing to better understand the impact my actions are having on the environment. I signed up!
Do you use any climate friendly app?
Bonnie
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Tyler Lemery
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Congratulations on the launch!
Kick
Accounting software, that does the work for you
Tyler Lemery
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I think over time, businesses heavily reliant on AI face losing an understanding of how the systems they rely on actually function due to black-boxing.
What’s the biggest risk businesses face with AI adoption today?
Ali Jan
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Tyler Lemery
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My approach while in the corporate world was to ensure that I spent some time on Friday 'triaging' the following week. I would typically slot some time Monday morning to run through emails and get myself organized. Now that I am working for myself, it's easier to get the train moving on Monday's because I just don't stop it over the weekend 😅!
Painful Mondays! How to get through it? 🤔
Bilal Asif
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Tyler Lemery
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Same here! At least, since I recently left a corporate role, working weekends still feels like bonus productivity rather than a must-do.
It's weekend! And I am still working 😪
Steward Edison
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Tyler Lemery
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Playing guitar does it for me.
What's your favorite way to unwind after a long day?
Emon makhmudov
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Tyler Lemery
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Hey Andrew, good to meet you - looking forward to reading more about your lifestyle assistant!
Hello! Quick introduction - Andrew Knight
Andrew Knight
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Tyler Lemery
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Introduction - Tyler Lemery
Hi all, Tyler here from Vancouver, Canada - it's good to meet you! I am really excited to join the PH community.
After the better part of a decade spent in various product roles in the building automation industry, I have witnessed first-hand just how valuable readily accessible customer feedback can be to product teams, and, inversely, how inefficient organizations can become if this data is...