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Managing support on Discord is chaotic—messages get lost, and tracking issues is tough. With Atlas for Discord, turn messages into tickets, sync replies in real time, and manage everything in Atlas while keeping the fast, organic feel of your community.
Atlas for Discord
Structured support, right inside your Discord community
Easily announce product updates, service alerts, and critical messages via Slack, SMS, or email. Craft engaging campaigns, schedule sends, and ensure your updates reach the right people at the right time—without juggling multiple tools.
Atlas Broadcast
Send customer updates via Slack, SMS, & email
Convert Slack Connect threads into tickets and respond to tickets from any channel (live chat, email, SMS, WhatsApp, and Slack) via Slack.
Atlas for Slack Connect
Support ticketing for Slack Connect
Atlas is an all-in-one customer support tool that helps agents improve the quality of their support. We do this by bringing sessions recordings, bugs, and outbound emails together in a simple customer dashboard.
Atlas
Give your customers superhuman support