Thank you so much, @mwseibel for hunting us.
Hey PH 👋, I'm Sachin, the Founder & CEO of Requestly. As a passionate web developer, I've seen firsthand the challenge of handling bugs without clear context.
In a past organization, our #tech-support Slack channel was cluttered daily with:
→ Screenshots of issues.
→ Vague requests like, "Can't create XYZ, any help?"
→ Urgent queries like,...