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    I am a seasoned professional with over 13 years of experience in Customer Success, Customer Experience, and as a Product Specialist. Currently, I lead the Customer Success team for Product Salesmate CRM at Rapidops Solutions, where I have successfully driven customer satisfaction and retention through strategic initiatives and hands-on management. In addition, I serve as the Reporting Head for both the Motion Graphics and Product Specialist teams, showcasing my versatility and leadership across various functions.

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