About
I was made by a village of people who enabled me to become one of the most passionate testers India ever produced. With passion, skills and care for fellow software professionals, I built a community of testers focusing on preventing bugs to pay it forward. Founder CEO | Moolya | Bootstrapped Services | MM USD ARR Founder CEO | Bugasura | International Paying Customers Bugasura.io is the modern bug tracker fast moving SaaS teams need. Our USP is simplicity, speed and scalability. We run "remove and simplify" sprints after every "add new things" sprints. Our super committment to our Bugasura.io customers - we will keep this clean and lean. Good stuff, new age PM's, Designers, Devs and QA's are loving Bugasura.io
Maker History
- BugasuraIssue tracker for fast-moving, modern tech teams.
Forums
How has life changed after becoming #1 Product of the day?
It has been about a month now since the product we built - bugasura.io became the #1 product of the day and #2 product of the week. A lot of things have changed for us. Potential customers take us more seriously. People who had passed us are reconsidering us. We are writing guest posts and sharing our notes. How has your life changed after becoming the #1 or #2 or #3 or #4 or #5 product of the day / week?
We reduced our average customer onboarding time by 43% compared to FY 21-22 🔥
Here are some not so secrets of how we did it: 1 Detailed qualifying - We created questionnaire and shared with sales team to help both them and us get a better understanding of who are we going to talk to > Urgency > Readiness > Impact Tool: Google forms 2 Homework - We did some understanding of their product (App or otherwise) to get some insights on what could potentially have gone wrong - This is a detailed checklist as well > Domain > Competitors > Revenue and team sizes > Product feedback from customers Tools: G2, Glassdoor, Crunchbase etc,. 3 Finding the right person to speak to - We made sure to bring in the "source" of solution finder within the customer organisation and to exact maximum details > CXOs > Lead engineers > Engineering heads Tools: LinkedIn, companies website 4 Packaging solutions - Having pushed out 100 odd proposals, we started identifying patterns of problems and solutions around it. We currently have a knowledge base available for the entire team who can search for a specific problem and get a proposal created around it. > Type of solutions > Tool to generate proposal > Capturing clear problem statement Tools: Qwilr, Google sheets, tl;dv 5 Clear hand-over and ownership from different teams - Enabling teams to differentiate between responsibilities and workflow. > Sales <> Solutions <> Sales <> Fulfilment <> Delivery > Sales owns up Follow-ups > Pipeline management Tools: ShiftX , Rocketlane and Coda Any numbers are a combination of multiple teams collaborating and individually owning up certain tasks, tools and processes without messing creativity and ability to think beyond the set process! Originally posted by my colleague @abilashnhari : and sharing the same here because I thought it is super helpful to you folks. This works for a services based approach or an enterprise focused SaaS offering.