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Paul Davidson

Paul Davidson

Geek/CS, DealDash
#864475
5 followers0 following
3 points
AboutActivityUpvotesCollectionsStacks2 Reviews
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Paul Davidson
Paul Davidson
left a review
3yr ago
Zapier
Zapier
Connect your apps and automate workflows
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Paul Davidson
Paul Davidson
left a comment
5yr ago
CSAT/NPS/CES can feel .. dumb and easily get poluted by issues outside of a support teams influence Klaus let's you set goals for how conversations are conducted and get the whole team involved scoring those goals. We found it improved CSAT as the whole team saw each other's strengths and weaknesses and how our company goals made for better interactions with customers Pros: Companies are...
Klaus
Klaus
Conversation review tool for support teams
Paul Davidson
Paul Davidson
left a review
5yr ago
Klaus
Klaus
Conversation review and QA platform for support teams.
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