Melody Soptaka

Melody Soptaka

Assistant Engineering Manager

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Forums

Taus Noor

5yr ago

Are you comfortable taking & uploading a picture of yourself on a webpage for authentication?

If you had to take a picture of yourself with your webcam/front facing camera when trying to log into a service to authenticate yourself (i.e. face ID using a webcam), would you be comfortable with that? Assuming the service stores a fingerprint of your face (not the image itself) which it CAN'T use to actually generate the original picture again and has policies in place to never share any of that data with anyone (or monetize it in any way). Would love to hear your thoughts!

What are some fun, alternative ways to call your customers?

I'd like to move away from the usual terms like user, customer, member, etc. What is your product about and what are some fun ways you call your customers?

Archisketch

5yr ago

How do you deal with declining email open rates?

Hello, everyone We recently started to use mailchimp to send out emails to customers. For the first email we got 80% open rate and the second email we only got 15% and it has been decreasing since. Weird part is that we sent our first email on 5AM on Tuesday and 2PM on Thursday for the second one. According to the several researches, second should get more attention than the first one. Would you please share your experience with sending out emails to customers? Thank you

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