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  • Lachezar Nickolov

    Lachezar Nickolov

    CTO, SessionStack
    55 points
    All activity
    Lachezar Nickolov
    SessionStack’s integration with Zendesk lets you watch a pixel-perfect playback of a user session within your product. You can view everything that happened to the user prior to submitting a ticket. Play. Watch. Solve. No screenshots asked. It’s that simple!
    SessionStack for Zendesk
    Speed up support by seeing exactly what happened to the user
    Lachezar Nickolov
    SessionStack’s integration with Intercom allows you to start a co-browsing session with your customers with a click of a button from Intercom's live chat. View your customers' screen, remotely guide, or take full control. No downloads or installations required
    SessionStack for Intercom
    Speed up support with interactive co-browsing for Intercom
    Lachezar Nickolov

    SessionStack helps you stream live or record/replay user sessions as a video that’s combined with a timeline of everything that happened in their browser (JavaScript exceptions, failed network requests, debug messages). This shows you how to replicate a problem, be it a UX issue or an error. It can be used in the cloud or deployed locally.

    SessionStack
    SessionStack
    See your product and website issues through your users’ eyes
    Lachezar Nickolov

    SessionStack
    SessionStack
    See your product and website issues through your users’ eyes