Kelly Farrell

Intercom’s Fin AI Copilot gives every support agent a personal AI assistant. Fin provides instant answers, so your team can stop wasting time and focus on what really matters: forging deeper relationships with customers.

Centralize, manage, control and optimize all of the information that powers AI, agents, and self-serve support in one place in Intercom’s brand new Knowledge Hub. Powering AI-first support with great content has never been easier!