Kai Forsyth

Hey Product Hunt people! Today we're launching our Discord integration for Hall. For those who aren't familiar, Hall enables companies to self-serve and scale their customer support by creating a community-powered support hub that empowers customers to find answers and get help. With our integration for Discord, you can transform your Discord questions and support conversations into a...

Nice work @roycewong and @vfatia! It's been awesome seeing InOrbit evolve.

Hey Product Hunt peeps! Slack is great for building customer communities – especially if your community members already use work to communicate for work. The problem is that Slack isn't built for communities, and means there are a few disadvantages when building a community with Slack: 1️⃣ Messages aren't saved past 90 days on Slack's free plan – this means valuable community knowledge,...

Nice work mate! Been following along your updates on LinkedIn as you've been building this. Impressed at how quickly you've been able to make such massive progress.

Howdy Product Hunters! 🤠 After hearing the frustrations of startups trying building customer communities on imperfect platforms like Slack, Discord, and Discourse, we’re thrilled to share Hall with y’all to try out and share your feedback. The world’s best software companies like HubSpot, Notion, Salesforce, Atlassian are building customer communities, often with custom or expensive...

Great idea, love the website!

New icon landing in my dock was a nice surprise!

Looks great! Can't wait to use it!

This makes so much sense. To send a simple message to your customers to list shouldn't require you to configure some integrated marketing technology tool into your stack just to send an email.

Looks great team! Keen to give it a try.

G'day folks! 🐨 We're stoked to share that we've partnered with Zoom to make it even easier to import your customer interviews, research sessions, and other recorded meetings. With our new integration, you can bring your Zoom cloud recordings into Dovetail and turn them into editable and accurate transcripts in just a few clicks. Once you've installed Zoom and Dovetail: ✍️ Transcribe from...

Can't wait to try this one out!

G'day folks! 🐨 Today we're thrilled to announce a huge evolution in Dovetail with video highlights and transcription. We think this new feature is going to change the way people share stories about their customers and users, and help teams make better decisions with the power of research. Dovetail is already used by thousands of product people to discover patterns across qualitative data like...