Kushank Aggarwal

The Holidays are fast approaching and with so many things that have launched this year, it's hard to pick. I would love to get a PS5 possibly or maybe a new watch, something to cut my own hair (thanks Covid) and some shoes. In general though most important to me is just being able to spend some time with my parents and siblings after the year it's been.

Product Managers/CoFounders, when there's a feature request by customer(s), how often do you end up digging into the real pain behind the feature request vs just aligning it with the roadmap?